Welcome to Kvadrat Client portal

Here we will guide your through the steps of the client portal, and how it is beneficial for you.

How do I get access to the client portal?

I do not have a log in - what I can do on the client portal?

I do not have a log in - what I can do on the client portal?

If you do not have log in to the client portal, you are still able to see what Kvadrat have to offer.

You can access various tool and pages.

You can find it at:

  • The navigation bar
  • The footer
  • Product pages

In the bottom on each product page, we also offer free downloads on each individual product of:

  • Product information
  • Fire test certificates
  • Certificates and manuals
  • Product images

I have a log in - what can I do on the client portal?

I have a log in - what can I do on the client portal?

If you have a log in, you can still access everything, you can without a log in, but you just have a lot more opportunities and added value to your business!

  • Customized log in profile
  • Customer service contact person
  • Samples
  • Quick access to order history, order status and tracking
  • Product pages and free downloads
  • Updates on news and special features
  • Customized toolbox of certificates, sustainability report, image library, product specifer, carbon neutrality tool, tender specs generator, performance test and much more.

How do I use the client portal?

1. Login page
Upon logging into the website, you'll arrive at a personalized dashboard and toolbox. Here you can see your recently reviewed, your contact person, orders and tracking.

2. Customer service
Remember, we are here to help. If you have any questions, you can reach out to your customer service contact, that is listed in your dashboard.

3. Toolbox
Here, you'll find a comprehensive toolbox with essential resources such as:

Download center
Catalogue
Guides and certificates,
Product Specifer
Carbon neutrality Tool
Tender specs generator
Performance test
Quick and easy access to everything you need

4. Navigation
In the top you find the search bar and navigation menu.

Search bar:
Search for your preferred products.

Navigation menu:

Products
Brands
Sustainability
Designers
Inspiration
Contact
Events

Here you can explore our products under the different categories and also explore all our brands as Kvadrat Acoustics, Kvadrat Shade, Kvadrat Really and many more.


5. Category pages
On our category pages you can see many products at once for example under upholsteries:

Here you see different filter. You can select each filter to specify what you are looking for as: designer, brands, washable, flammability, ACT performance etc.

6. Product pages
Our product pages provide all details necessary to determine if a product meets your specific requirements. You’ll find in-depth product descriptions along with certificate downloads for easy reference.
Be aware that specification can be different pr. colour under each product. So also check the data specifications when you change colour.

7. Ordering samples
When you're ready to place an order, simply navigate to your preferred category via the menu or use the search bar in the top right corner to find specific products.

Once selected, you'll be directed to the product page for more details.
Here we provide you with free order sampling and stock availability, so you can see the textiles in real life.

Additionally, you can request various types of samples to help you make an informed decision about the right product for your needs.

8. Checkout
After finalizing your order, you can proceed to checkout effortlessly by clicking the checkout option in the top right corner.
Here, you’ll enter your order and delivery details to complete your purchase smoothly.

9. Order status
In your dashboard under My orders and tracking you can see status and tracking on your samples.
So you quick and easy can follow their journey.

Why is the client portal beneficial for you?

Why is the Kvadrat client portal beneficial for you?

  • 24/7 support
  • Samples availability
  • Quick & easy sample ordering
  • Simplified decision-making
  • Free downloads – Access certificates, references, guides, declarations, assets, and more
  • All information in one place
  • Instant access
  • Real time order tracking
  • Exciting updates
  • Seamless customer support