Welcome to the Kvadrat client portal

Here, you will find essential guidelines and key benefits to help you navigate the Kvadrat client portal with ease.
Our platform is designed to support you at every stage of your decision-making process,
providing clear guidance and seamless access to the resources you need.

How do I use the client portal?

The Kvadrat Client Portal is designed to provide a seamless and intuitive experience, giving you easy access to essential resources, product details, and ordering tools. Below is an overview of the key features to help you get started.

1. Login & dashboard
Upon logging in, you’ll arrive at your personalised dashboard, where you can access recently viewed products, track orders, and find direct contact details for your customer service representative.

2. Toolbox
Your dashboard includes a comprehensive toolbox with key resources, including:

  • Important announcements
  • Rugs in stock
  • Quick ship curtains
  • Price list downloads
  • Image library
  • Care and maintenance guides
  • Accessories


3. Navigation
At the top of the portal, you'll find the search bar and navigation menu for quick access to key areas:

Search Bar:
Easily find specific products by searching by name, material, or specification.

Navigation Menu:

  • Products – Explore our full range of textiles, rugs, and accessories
  • Brands – Discover Kvadrat, Kvadrat/Raf Simons, Sahco, Magniberg and much more.
  • Sustainability – Learn about our commitment to responsible production
  • Designers – Explore our collaborations with leading international designers
  • Inspiration – Find creative ideas for your projects
  • Contact – Get in touch with our team
  • Events – Stay updated on upcoming exhibitions and launches


4. Category pages

On each category page, you can explore multiple products at once. For example, under Upholstery, you’ll find: Various filters to refine your search by designer, brand, washability, flammability, ACT performance, and more.


5. Product pages

Each product page provides detailed information, including:

  • In-depth product descriptions
  • Certificate downloads
  • Technical specifications
  • Product images

Please note: Specifications may vary by colour, so be sure to check the data sheets when selecting different colourways.


6. Order

To order, simply navigate to your preferred category via the menu or use the search bar. On the product page, you’ll find information on stock availability and sample ordering options.


7. Checkout

Once you’ve finalised your order, proceed to checkout by clicking the checkout button in the top right corner. Enter your order and delivery details to complete your purchase smoothly.


8. Order status & tracking

Under my orders & tracking in your dashboard, you can easily monitor the status of your orders and samples, ensuring a quick and transparent overview of your shipments.


9. Customer service

If you need any assistance, our team is always available to support you. Find your contact person in your dashboard, when you log in.

Enjoy exploring the Kvadrat client portal!

What are my benefits?

The website offers a variety of benefits, tools and features to help you find the perfect products for your needs. Below are some key benefits you can access:

  • 2% discount on your online order
  • Quick & easy sample ordering
  • Samples availability
  • Customer service contact
  • Simplified decision making
  • Free downloads – Product information, certificates and manuals, fire test certificates, product images, booklets, guides and more.
  • All information in one place
  • Instant access
  • Real time order tracking
  • Exciting updates
  • Campaign updates

How do I get help from customer service?

Remember, we are here to help.

If you have any questions, you can reach out to your customer service contact, that is listed in your dashboard.